Frequently asked questions
Here are some common questions and answers. If you need more help, please don’t hesitate to contact us by using our contact form or live chat in the bottom right corner.
- 1.What service do you provide?
We offer genuine Ratings and Reviews service for apps in App Store, Google Play, and Mac App Store.
- 2.Which OS does your service support？
Currently, our service is available for iOS, Android, and Mac OS Apps.
- 3.Which countries can be targeted?
For iOS OS apps: US,UK,CA,AU,CN,DE,FR,JP,RU
For Mac OS apps: US,UK,CA,AU
There are no GEO countries for Android-OS apps yet, because we only offer English-Languages reviews.
- 4.How much do you charge for your service?
If your app is free, we charge a one-off fee of $2.99-$3.99 for each review.
If your app is a paid one, the cost is $2.99-$3.99 plus the price of your app for each review.
We offer 10% off orders over 50 reviews and 30% off orders over 100 reviews.
The Service fee of each iOS review: USA, China: $2.99; UK, Canada, AU, and Others: $3.99.
Mac App:The Service fee of each Mac review： USA: $2.99
The service fee of each Android review $2.99
- 5.How does your service proceed?
nce your order has been activated, your app will be noticed by our reviewers and be displayed on their smartphones. They will install your app, rate it, and write reviews for it after thoroughly experiencing your app.
Only those users who have installed our ReviewApp4U mobile client can be our reviewers. Their devices will be authenticated and be bound with their accounts, to guarantee the uniqueness and authenticity of devices.
- 6.How many reviewer users do you have?
Currently, we have over 30,000 iOS , 20,000 Android, and 7000 Mac reviewers, and the number is still keeping increasing since there are a lot of new reviewers join us every day.
- 7.How long does it take to complete a rating or a review?
Normally, once your app has been claimed by our reviewers, they will complete the rating and review task within 24 hours. However, Apple will take some time to verify each rating and review, so it may take 1 or 2 days to complete a review.
- 8.How can I know who rated and reviewed my app?
Log in with your developer account, your app review details will be found on the “Reporting Section”, including the reviewer’s name, the review contents, star ratings and date of the review.
- 9.How to do if the reviews disappeared after a period of time?
If you find some reviews disappeared some day, don’t be panic and angry. It did happens sometimes, for it may be removed by app store or deleted by reviewers. Sometimes Apple will delete some reviews even without a specific reason, Anyway, as long as you find missing reviews please just click the “missing” button by the side of the review.
- 10.Does your service violate the rules of the App Store?
Definitely not! App Store doesn’t allow fake reviews, robot reviews, which may be come from one device without installation. It’s very dangerous.
However, our reviews are totally different. We have genuine reviewers all around the world. Their devices are authenticated by our app, and one app can be installed for only once. All the reviews are written after installing and experiencing. Otherwise, they cannot complete the task and won’t get rewards.
We aims to provide high-quality and genuine reviews service for developers.